1. Information We Collect

We may collect the following personal information:

• Parent or guardian's name
• Email address
• Phone number
• Child's first name and age (where required for class enrolment)
• Billing and subscription information
• Payment confirmation details (we do not store your credit card information)
• Communications you send to us
• Website usage information, including cookies and analytics data

By purchasing a membership, you confirm that you are the parent, guardian, or authorised purchaser for any child using the membership.

2. How We Use Your Information

We collect your information to:

• Process class bookings and memberships
• Manage your account and subscriptions
• Communicate with you about classes, bookings and membership updates
• Respond to enquiries and provide customer support
• Process payments through secure third-party payment providers
• Improve our website, services and customer experience
• Send newsletters, promotions or updates where you have chosen to receive them

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

3. Children's Privacy

Our services are intended for parents and guardians purchasing art classes or memberships for their children.

We only collect information about children where it is reasonably necessary to provide our services. We do not knowingly collect personal information directly from children without the consent of a parent or guardian.

4. Payment Information

Payments are securely processed by trusted third-party payment providers such as Stripe, PayPal or other approved payment gateways.

Nivi's Art Studio does not store or have access to your full credit card or debit card details.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Analyse website traffic
• Understand how visitors use our website

We may use services such as Google Analytics or similar tools to help improve our website. These services collect anonymous information about website usage and do not identify you personally.

You can disable cookies through your web browser settings, although some website features may not function correctly.

6. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information only with trusted service providers who assist us in operating our business, including:

• Payment providers
• Website hosting providers
• Email communication platforms
• Booking or membership management systems
• Technology providers that support our services

These providers are required to protect your information and use it only for the services they provide to us.

We may also disclose information where required by law.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

While we use appropriate security measures, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Manage memberships and bookings
• Meet legal, taxation and accounting obligations
• Resolve disputes or enforce our agreements

When information is no longer required, we will securely delete or de-identify it where reasonably practicable.

9. Access and Correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or out of date.

To make a request, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.

The latest version will always be available on our website, and the Effective Date at the top of this page will indicate when it was last updated.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Nivi's Art Studio

Email: hello@nivisartstudio.com

We aim to respond to enquiries within two business days.